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Responsible

Policy aims We are dedicated to the pleasure and well-being of every client. Our clients are individually paired with a personal sales consultant who serves as the primary point-of-contact throughout the entire travel experience to ensure that they have opportunities to gain a special insight to local cultures and natural treasures. Our policy is to foster and maintain respect for both our customers and the people living in our travel destinations.

We select accommodations, airlines, and on-ground transportation sources with care so that our clients enjoy a seamless and authentic travel experience and so that the area’s residents have an opportunity to share the special features of their locale. We aspire to provide experiences that will be authentic, educational, inspiring and memorable.

We are also the first company in the Indochina region to utilize advanced technology in both offline office operations and real-time online booking engines via XML interface. Because of our technical capacities, we are finding that we are attracting many young travellers who are highly skilled in digital communication. Our goal is to always keep expanding our capabilities so that continually bring our services to higher levels.

Economic responsibility We employ experienced guides from the local communities. Our guides encourage travellers to purchase locally-sourced memorabilia, gifts and crafts to ensure that our host communities benefit economically from our visit.

We also have developed programs to help children in distress. Each day, thousands of children roam the streets of Vietnam. They are hungry and have no home to return to at night. Lacking familial support and social protection, these children constitute one of the most vulnerable demographics in Vietnam, often falling prey to trafficking, abuse and labour exploitation. Orphanages play an important role as a refuge for these children. We provide financial contributions to local organizations such as Thi Nghe Orphanage School in Ho Chi Minh City, SOS Orphanage Village in Dalat, and Vinh Son Orphanage in KonTum (Central Highland of Vietnam).

In Laos, Vista Asia Travel is also known for our efforts to help children and families living in remote areas. Some of our signature activities include:

  • Helping to reduce the education gap between urban and rural areas by collaborating with nongovernmental organisations to publish text books for school children living in remote areas and encouraging clients to purchase books and make charitable donations that will go toward school building repairs, tables, chairs, and toilet facilities.
  • We also urge our customers to donate stationary supplies, second-hand clothing, and any other item that may benefit school children who live disconnected villages.
  • One of our most ambitious projects is building schools in remote areas. Every tour we run through Responsible Tourism Projects, and we reserve at least US$3.00 per customer to keep in a central fund to be used for school construction materials. We work with village leaders and local residents to work cooperatively in this important project.
  • In a similar way, we work collaboratively with villagers to build sanitary toilet facilities to improve the overall health of remote villages.

Environmental responsibility Throughout the Asia-Pacific region, rapid economic and population growth has contributed to environmental threats - from urban excess, deforestation, overfishing, global warming, air pollution, and limited safe water supplies. The situation is particularly acute for Southeast Asian nations because their economies - especially the tourism sector - depend so fundamentally on pristine natural resources.

  • We are sensitive to these environmental challenges, and because of this, we adhere to strict environmentally-responsible practices at all times. In addition, we model these behaviours for our clients and encourage them to be environmentally respectful as well.
  • All of our offices are committed to using recycled and recyclable materials and energy-saving devices to minimize the impact we have on precious resources.
  • Whenever possible, we select local suppliers and hotels that have environmentally friendly policies in place.
  • We use electronic tools (Internet and email) to communicate with suppliers and clients to minimize waste.
  • We offer information sheets relevant to the environment to visitors before beginning each tour and provide advice on how they can minimize environmental their impact during their travels.

Social responsibility There are many ethnic groups throughout Asia. Over time, these groups have adapted to mountains, deserts, grasslands, and forests. Some groups are completely urban, while others have been agrarian or even nomadic for thousands of years. We respect the cultural, religious and social practices in our travel destinations and prepare our clients so that they will also be sensitive to these differences. Our locally-employed guides and staff members have a comprehensive understanding of their location’s cultural traditions, history and environment, and they serve as excellent liaisons. We always make sure that both the local people and the travellers have a positive experience. Whether we are introducing travellers to the indigenous inhabitants of northern Laos, the Khmu, or inviting them to participate in the Ho Chi Minh City Tours or take a Thai cooking class, our ultimate goal is to create a synergy between cultures that will forge stronger understanding, acceptance and respect.

Publish text books for local school remote kids: Visit Asia has aimed to be a part of supporting local kindergarten and primary school in remote area to reduce the gap of education between city and remote area kids. We stand firm helping central government to reduce poverty. We have varied charity programs and find any possibility ways to fund to publish text book.

We work collaboration with NGO to publish text book for school kids, we have worked most popular cartoon text book and put some funds to publish “Big Brother Mouse”

We pursue our customers to purchase books and donate to local school kids. Every book has been purchased from customers will be funded into to central funding at US$2.00 and these money will be form as school repairing such as repair, tables, chairs, school roof or even join the central fund for toilet.

Our guide has also asked our customers to donate any type of stationary

Donate second hand clothes for remote kids Visit Asia shares the deepest of poverty need, especially from remote far provinces where they need warm during winter’s months. We pursue friends, partners, customers and even office staffs to donate their second hand clothes (used clothes). Beside used clothes, we do also accept any unused items that may benefits to local school kids, villagers,

Wash your clothes in clean conditions, pack and hand them over to our local guides or you may hand them over to those poverties need people directly.

Building School for remote kids: Visit Asia stands firm taking Responsible Travel seriously to local communities, we are not just talk, but we put every effort into real practice. Our commitment is to ensure the long term benefits of local people for local people, especially for far remote areas where the aid from the central authority has difficulty to cover.

We train our guides to aware of the Community Responsible Tourism. We also urge our customers to take part and support some financial to helping local communities. Every tour we run through Responsible Tourism Projects. We protect at lease US$3.00/customers to keep as in central fun. We do not provide cash to villagers or school teachers to build their own school for their kids, but we use this central fun money to purchase construction materials and ask local villagers to accompany our guides or our company staff to the shop and select necessary construction material. We also ask our customers to help building school together with local villagers.

What we do?

1. We look for the most difficult to access village where they have the least development, especially the village that has no proper Primary School level or exist school has damaged need to repair.

2. Sit down with the head of villager and their committees what they need to help and write a project.

3. Open a central fun account with log book to control the expenses with the signature of head of villagers and our guide in case of there are customers to visit their village and generate every US$3.00/customer to central fun.

Where we find fun?

4. Try to organize any activities together with local village such as organize Baci Ceremony, picnic lunch at local village, organize trekking, work at their farm…etc

5. Convince customers who visited the area to support fun when they return home

6. Accompany guide and local villagers to construction material shops and purchase necessary material to build or repair school together with local villagers or students.

7. Hand over the project to head of villager and give donation certificate to customers and taking photo.

Build toilets for local remote villagers: As a result we feel we have an obligation to do this in a way so as to avoid the potential negative impacts that tourism can bring good health to local people, particularly to safeguard the long term sustainable benefits for local communities.

There are many villages in remote provinces have no access to clean toilets, some of them does not even have their own toilet at family. Our idea is to build this basic sanitary need to local community base on central usage, we usually build it at temple or at chief of village office where villagers can access easily.

How we do?

1. We create project and find the most poverty village where they really need help. We setup central fund together with local villagers and we work closely with chief of village to encourage their young villagers to help building up this toilet.

2. We ask for financial support from customers who have visited their village and we have also asked some little fund from our company staffs, their friends and the people who they know to donate the fund. Our guide and company staffs accompany the villagers to material shop in order to purchase its stuff.

3. We ask our customers to take part of construction and hand over to villager or monks. The building of one basic toilet will take 3-5 days to complete.